Shipping & Returns Policy
Shipping Policy Overview:
- Product is shipped out within 1 business day of an order being placed.
- This means that if you place an order on Friday, it will not ship out until the following Monday.
- If you need product ASAP, feel free to call us to see if there is anything we can do to get your order out the door any quicker. 360.539.7466
- If you select "In-Store Pickup" and you do not pick up your product within 30 days, we will issue you a full refund in the full amount of your purchase.
Warranty Policy Overview:
- For non-members, we offer a limited 30-day warranty on most hardware from the day of purchase. A receipt is required for any non-member refunds or exchanges to be processed.
- For our Phoenix Member's, we offer a limited 90-day warranty on most hardware from the day of purchase. A receipt is not required for any Phoenix Member refunds or exchanges to be processed.
Or feel free to call us @ 360.539.7466 and we'll be happy to answer any questions!
-The Phoenix Team